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Best Help Desk Software for Enterprise Businesses

Products within the broader category of Help Desk have a lot in common and are aimed at solving business challenges for companies of various sizes. Yet, there are notable differences in the setup, features, pricing, customer support for large enterprises compared to smaller businesses. Therefore, it's crucial to guide enterprise companies towards the suitable Enterprise Help Desk Software options that cater to their specific requirements.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more
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Freshdesk Logo
Freshdesk
4.4
(3,051)
Free plan available
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service ex... Learn more about Freshdesk
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Freshdesk Contact Center Logo
Freshdesk Contact Center
4.1
(133)
Free plan available
Freshdesk Contact Center(formerly Freshcaller) is a cloud-based solution to improve a business’s custo... Learn more about Freshdesk Contact...
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Gorgias Logo
Gorgias
4.6
(504)
Starting at $10.00/month
Gorgias is a customer service and helpdesk software designed to streamline communication between busin... Learn more about Gorgias
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Help Scout Logo
Help Scout
4.4
(401)
Starting at $25.00/month
Help Scout gives growing businesses everything they need to deliver world class customer support in on... Learn more about Help Scout
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HubSpot Service Hub Logo
HubSpot Service Hub
4.4
(2,172)
Starting at $50.00/month
Hubspot, a giant in the digital marketing category, offers a wide range of software solutions with com... Learn more about HubSpot Service Hub
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Zendesk Support Suite Logo
Zendesk Support Suite
4.3
(5,770)
Starting at $49.00/month
Zendesk offers a complete customer service solution that’s trusted by hundreds of thousands of custome... Learn more about Zendesk Support S...
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Zoho Desk Logo
Zoho Desk
4.4
(5,205)
Starting at $20.00/month
Zoho Desk is a longstanding name in its category that offers feature rich automation tools that help m... Learn more about Zoho Desk
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Supportbench Logo
Supportbench
4.9
(80)
SupportBench is a customer support and service management platform that provides businesses with tools... Learn more about Supportbench
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Freshchat Logo
Freshchat
4.5
(306)
Free plan available
Freshchat is a modern messaging solution for easy customer service for the digital-first customer anch... Learn more about Freshchat
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LiveChat Logo
LiveChat
4.5
(747)
Starting at $24.00/month
10% off first payment + 30 day trial
LiveChat is a premium live chat and help desk software for business. The platform is designed and buil... Learn more about LiveChat
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EngageBay Logo
EngageBay
4.6
(216)
Free plan available
EngageBay is a CRM platform that helps companies streamline their customer relationship management usi... Learn more about EngageBay
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Front Logo
Front
4.7
(2,019)
Starting at $19.00/month
Front is a customer communication hub that features a highly lauded modern interface inspired by email... Learn more about Front
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Tidio Logo
Tidio
4.7
(1,413)
Free plan available
Tidio Chat is a cloud-based live chat platform that can be quickly integrated into your website. The p... Learn more about Tidio
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Acquire.io Logo
Acquire.io
4.3
(43)
Starting at $500.00/month
Acquire.io is a unified customer service platform that provides all your digital channels—including vi... Learn more about Acquire.io
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Helpdesk Logo
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Supportbench Logo
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Zowie Logo
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EngageBay Logo
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Agile CRM Logo
Agile CRM
4.1
(344)
Free plan available
Agile CRM is a popular customer relationship platform that was built for small to medium sized organiz... Learn more about Agile CRM
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Appy Pie Logo
Appy Pie
4.7
(1,326)
Starting at $16.00/month
Appy Pie is a drag-and-drop builder software that allows users with no programming skills or coding kn... Learn more about Appy Pie
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Chat2Desk Logo
Chat2Desk
Free plan available
Chat2Desk is a messaging platform for customer support and sales. It is ideal for support, marketing, ... Learn more about Chat2Desk
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ClickDesk Logo
ClickDesk
3.8
(47)
Free plan available
ClickDesk is a cloud-based,  live support solution designed for customer service teams. It allows user... Learn more about ClickDesk
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Gold-Vision Logo
Gold-Vision
4.5
(4)
Starting at $32.50/seat/month
For an all-in-one, complete CRM, marketing automation, and customer service solution, check out GreenR... Learn more about Gold-Vision
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HelpCrunch Logo
HelpCrunch
4.7
(204)
Starting at $15.00/month
HelpCrunch is a top-rated customer communication platform built especially for support teams and marke... Learn more about HelpCrunch
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